Shipping Policy

Last Updated: February 3, 2026

Thank you for shopping with Heat Check Online. Please review our Shipping Policy below. Because we work with international suppliers, shipping times may vary.

Order Processing

All orders are processed within 1–5 business days after payment is confirmed.

Orders are fulfilled by third-party suppliers and shipped directly to customers. Processing times may vary depending on the supplier and product availability.

Shipping Times

Since our products are sourced from international suppliers, estimated shipping times are as follows:

United States: 7–20 business days
Canada, Europe, Australia: 10–25 business days
Rest of the World: 15–30 business days

Shipping times are estimates and may be affected by customs processing, carrier delays, holidays, or high-demand periods.

Shipping Costs

Shipping costs are calculated at checkout and may vary depending on the product and destination.

Some items may qualify for free shipping, which will be clearly stated on the product page or at checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please note:

Tracking information may change once the package reaches your country

Multiple Shipments

If you order multiple items, they may be shipped separately and arrive at different times.

Customs, Duties, and Taxes

Customs fees, import taxes, or VAT may apply depending on your country. These charges are not included in the product price or shipping cost and are the responsibility of the customer.

Incorrect Address

Please double-check your shipping address before completing your order.

We are not responsible for:

Orders shipped to incorrect or incomplete addresses provided by the customer
Orders returned due to address errors

Reshipping fees may apply.

Delayed Orders

If your order has not arrived within the estimated delivery time, please contact us at support@heatcheckonline.com. We will work with the supplier to investigate the delay.

Lost or Missing Packages

If tracking shows that your package is lost or has not been delivered within 45 days, please contact us. We will review the situation and offer a replacement or refund where appropriate.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

Your order number
Clear photos of the damaged item and packaging

We will review your request and determine the best resolution.

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